DEEP ROOT INTERACTIVE
PRIVACY POLICY
Last Modified on 11/9/2023
In this Privacy Policy, you’ll find:
We are Deep Root Interactive LLC. In this document, we will refer to ourselves as “Deep Root Interactive,” “we,” or “us.” We will refer to you and any other users as “you.”
In this Privacy Policy, we will cover our video game software titles, which we’ll refer to together as the “Service.”
Below you’ll find details about the types of personal data we collect from you and how we use it. We call this “processing” your data.
We’ll also tell you the reason for processing that data, which is known as our “legal basis.”
We only collect personal data when you contact us for customer and technical support. When you do so, we may collect your name, email address, and any information that you share with us. Our legal basis for receiving such data is with your explicit consent, under GDPR Art. 6 (1) (a).
Otherwise, we don’t collect any personal data directly from you. However, the third-party platforms the Service may be hosted on may share certain personal and non-personal data with us. The personal data may include your email address or username. Our legal basis for receiving such data is to fulfill a contract with our users under GDPR Art. 6 (1) (b). The non-personal data includes access times and activity on the Service, including gameplay-related data. This data is not personal data, as it cannot be used to identify you. We use this data to analyze user activity and to improve the Service.
These third-party platforms also send us any communications from users that are sent when a user requests a refund. Our legal basis for receiving such data is to fulfill a contract with our users under GDPR Art. 6 (1) (b).
We may also need to share your personal data in a few other situations:
Other than that, we will not share your personal data with anyone else.
We only keep your personal data as long as it’s required to provide you with the Service. Sometimes a longer period might be required by law.
After that, we will delete your personal data within a reasonable time.
Please note that we may retain some data, if necessary to:
If you would like to know more about the personal data we’ve collected from you and exercise any rights to delete, correct, or exercise other rights related to your personal data, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
We don’t knowingly collect any personal data from children under the age of 13. We also don’t knowingly allow them to create accounts, sign up for newsletters, make purchases, or use the Service.
We may also limit our personal data processing for EU users between 13 and 16.
We take children’s privacy seriously and encourages parents to play an active role in their children’s online experience. If you have any concerns about your child’s personal data, please contact us at miz@deeproot.dev.
Our headquarters is in the United States.
No matter where you live, by using the Service you consent to the processing and transfer of your personal data in and to the United States. This processing will be under the privacy policies of third parties that we share personal data with.
The laws of the United States governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
If you would like more information, please contact us (see “How to contact us” below).
We are regulated under the General Data Protection Regulation (GDPR), which applies across the European Union (including in the United Kingdom). We are responsible as a controller of personal data for GDPR purposes.
Your rights as an EU resident:
Under the GDPR, EU residents have several important rights:
If you would like to exercise any of those rights, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
Also, in some cases where the law requires it, we may not be able to help with the above requests.
We are regulated under the California Consumer Privacy Act (CCPA), which applies to California residents.
Under the CCPA, California residents have several important rights:
Right to Know: You can ask us what personal data we hold about you and request a copy. This includes:
Right to Delete: You can request that we erase your personal data. There are some exceptions to this right, if we:
Sale of your personal data: We don’t sell any of your personal data for any purposes.
Other Rights: California residents also have the right to request information about our disclosure of personal data to third parties for direct marketing purposes during the calendar year before your request. This request is free and may be made only once a year.
We also won’t discriminate against you for exercising any of the rights listed above.
If you would like to exercise any of those rights, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
Virginia Residents:
We are regulated under the Virginia Consumer Data Protection Act (VCDPA), which applies to Virginia residents.
Under the VCDPA, Virginia residents have several important rights:
Sale of your personal data: We do not sell your personal data to any third parties.
Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
If you would like to exercise any of those rights, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
Colorado Residents:
We are regulated under the Colorado Privacy Act (CPA), which applies to Colorado residents.
Under the CPA, Colorado residents have several important rights:
Sale of your personal data: We do not sell your personal data to any third parties.
Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
If you would like to exercise any of those rights, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
Connecticut Residents:
We are regulated under the Connecticut Data Privacy Act (CTDPA), which applies to Connecticut residents.
Under the CTDPA, Connecticut residents have several important rights:
Other Rights: We do not process personal data for the purpose of profiling in furtherance of decisions that produce legal or similarly significant effects concerning consumers.
If you would like to exercise any of those rights, please email us at miz@deeproot.dev. We may ask for additional info to verify that you’re the owner of that data.
We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data.
For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.
We also have procedures in place to deal with any suspected data security breach. We’ll notify you and any applicable regulator of a suspected data security breach when legally required.
We hope that we can resolve any questions or concerns you raise about our use of your personal data.
Please contact us at miz@deeproot.dev to let us know if you have questions or concerns. We will do our best to resolve the issue.
For EU residents, the GDPR also gives you right to lodge a complaint with a supervisory authority. You may do this in the EEA state where you live, work, or where any alleged infringement occurred.
We last updated this Privacy Policy on 11/9/2023.
We may make further updates from time to time. If we have your email address on file, we will inform you via email. Otherwise, we will post a message on the Service about the change.
Please contact us if you have any questions about this Privacy Policy or your personal data.
You can do so by sending us an email at miz@deeproot.dev.